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  • Small Talk Newsletter, September 1999, Issue No. 14
    independent agency, insurer, reinsurer, direct market or direct writer—can win in the new game. The industry ... opened West. The second transformation was the direct writers’ rise to personal line dominance. After ...

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    • Authors: Norma Y Christopher, Christian J DesRochers, Norman E Hill, John M O'Sullivan, James Thompson, Scott J Cipinko, Tim Pease, Kevin Keegan, Ara C Trembly
    • Date: Sep 1999
    • Publication Name: Small Talk
  • Small Talk Newsletter, December 2000, Issue No. 16
    funeral homes, final expense poli- cies often sold by direct mail, and home service (debit) policies. Some background ... table. In a more complex application, long- term care insurance claims were com- pared to expected claims ...

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    • Authors: Robert A Brown, Norman E Hill, John M O'Sullivan, Edward J Slaby, James Thompson, James Van Elsen, Lloyd Spencer, Julie Hunsinger, Robert Guth, James Berger, Brent Mardis, Scott J Cipinko, Andy Hansen, David Pilla
    • Date: Dec 2000
    • Publication Name: Small Talk